At Chegat, your privacy matters to us. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
1. Information We Collect
Personal Information
We collect personal details when you create an account, place an order, or contact us, including:
- Full name
- Email address
- Shipping and billing address
- Phone number
Payment Information
Payments are securely processed by trusted third-party providers. We never store or have access to your full credit or debit card details.
Website Usage Data
To improve your experience, we collect anonymous technical data, such as:
- Browser and device type
- IP address
- Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and delivery updates
- Provide customer support
- Send promotional emails (only if you have opted in)
- Improve our website and shopping experience
We never sell your information or use it for unauthorized marketing.
3. Sharing Your Information
We do not sell or rent your data. We may share it only with trusted partners to complete transactions, including:
- Payment processors – for secure payments
- Shipping carriers – to deliver your order
- Hosting and analytics providers – to keep our site running smoothly
All partners follow strict data security standards and only use your information for the tasks required.
4. Data Security
We use strong security practices to protect your data:
- SSL encryption for sensitive information
- Secure servers and firewalls
- Limited access to sensitive systems
- Regular system reviews and updates
While no system is completely risk-free, we recommend using strong passwords and monitoring your account activity.
5. Managing Your Information
You can access your account at any time to:
- View or update your personal details
- Change your contact or billing information
To request deletion of your account or other data requests, please email us at [email protected].
6. Cookies & Tracking
We use cookies to:
- Save your preferences
- Keep items in your shopping cart
- Improve site performance
- Show personalized product suggestions
You can adjust cookie settings in your browser. Please note, disabling cookies may affect certain site features.
7. Policy Updates
We may update this Privacy Policy to reflect legal requirements or changes in our services. The most recent version will always be posted on this page. Please check back regularly.
8. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: [email protected]
- Address: 5509 Langley Way SW Apt #F, Washington, DC 20032, United States
- Business Hours: Monday – Saturday, 8:00 AM – 5:00 PM