Welcome to Chegat. These Billing Terms and Conditions explain how we handle payments, pricing, and order processing on our website. By placing an order, you agree to the terms below.
1. Payment Methods
We accept the following payment options:
- All major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)
- PayPal
All payments must be made in U.S. Dollars (USD).
2. Billing Information
- You agree to provide accurate, complete, and up-to-date billing and contact information when making a purchase.
- You must promptly update your account details (such as email, billing address, or payment method) to ensure successful order processing and communication.
3. Pricing and Promotions
- Price Changes: Product prices may change without prior notice. We may also update, modify, or discontinue products at any time.
- Promotional Codes: Discounts or promo codes must be applied at checkout. They cannot be applied retroactively to previous purchases or combined with other offers unless specifically stated.
4. Order Confirmation and Invoicing
- Order Confirmation: Once your order is placed, you will receive a confirmation email with details of your purchase, shipping method, and billing information. This email serves as your receipt.
- Invoice: A printed invoice will be included with your shipment, showing product charges, shipping fees (if applicable), and applied discounts.
5. Payment Processing
- Authorization: By submitting your payment details, you authorize us to charge your chosen payment method for the total amount of your order. All transactions are subject to authorization and fraud screening.
- Failed Transactions: If your payment fails or is declined, we will notify you by email. You will need to provide an alternative payment method to complete your purchase.
6. Disputes and Chargebacks
- Resolution First: If you experience an issue with your order, please contact us directly at [email protected]. We are committed to resolving problems quickly and fairly.
- Chargebacks: If a chargeback is filed without giving us the opportunity to resolve the issue, and the claim is found to be invalid, you may be held responsible for the chargeback amount and any associated fees.
7. Contact Information
If you have questions regarding billing or payments, please reach us at:
- Email: [email protected]
- Address: 5509 Langley Way SW Apt #F, Washington, DC 20032, United States
- Business Hours: Monday – Saturday, 8:00 AM – 5:00 PM