Effective Date: August 8, 2025
Website: https://chegat.com
Email: [email protected]
1. Introduction
This Shipping Policy explains how orders are processed, shipped, and delivered by Solizma Maran LLC through Chegat.com.
By placing an order, you agree to the terms described here, along with our Terms of Service and Return & Refund Policy.
2. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Cutoff time: Orders placed after 5:00 PM (EST) will be processed on the next business day.
- Orders placed on Sundays or public holidays will be processed on the following business day.
- You will receive a confirmation email once your order has been shipped.
3. Shipping Destinations
We currently ship within the United States only. We do not offer international shipping at this time.
4. Shipping Methods & Costs
- We offer free standard shipping on all orders.
- Available carriers may include USPS, UPS, and FedEx.
- Any applicable taxes or additional fees will be displayed before you confirm your purchase.
5. Estimated Delivery Times
- Standard Shipping: 3–7 business days after order processing.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
6. Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package’s delivery progress.
7. Delays & Lost Packages
While we work with reliable shipping partners, Solizma Maran LLC is not responsible for delays caused by carriers, weather, customs, or other unforeseen events.
If your package is lost or delayed beyond reasonable timeframes, please contact us at [email protected] and we will assist with a resolution.
8. Damaged Shipments
If your package arrives damaged, please notify us within 48 hours of receiving your order.
Include your order number and photos of the damaged packaging and items so we can process your claim promptly.
9. Address Accuracy
Please ensure that your shipping address is correct before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
10. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted here with a revised Effective Date.
11. Contact Information
If you have any questions about our shipping process, please contact us:
Email: [email protected]