1. Introduction
This Shipping Policy explains how orders are processed, shipped, and delivered by Chegat. By placing an order, you agree to this policy, along with our Terms of Service and Return & Refund Policy.
2. Order Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Cutoff time: Orders placed after 5:00 PM (EST) are processed the next business day.
- Orders placed on Sundays or public holidays will be processed on the following business day.
- You will receive a shipping confirmation email once your order has been dispatched.
3. Shipping Destinations
- We currently ship within the United States only.
- At this time, we do not offer international shipping.
4. Shipping Methods & Costs
- We provide free standard shipping on all orders.
- Carriers may include USPS, UPS, or FedEx.
- Any applicable taxes or fees will be shown at checkout before you confirm your order.
5. Estimated Delivery Times
- Standard Shipping: 3–7 business days after processing.
- Delivery times are estimates and may vary due to weather, carrier delays, or other factors outside our control.
6. Order Tracking
Once your order ships, we will send you a tracking number by email so you can follow your package’s progress.
7. Delays & Lost Packages
- While we work with trusted carriers, Chegat is not responsible for shipping delays caused by carriers, weather, or other unforeseen events.
- If your package is lost or significantly delayed, please contact us at [email protected], and we will assist you in resolving the issue.
8. Address Accuracy
- Please double-check your shipping details before placing an order.
- Chegat is not responsible for packages delivered to an incorrect address provided by the customer.
9. Changes to This Policy
We may update this Shipping Policy from time to time. The latest version will always be posted on this page.
10. Contact Information
If you have questions about shipping, please contact us:
- Email: [email protected]
- Address: 5509 Langley Way SW Apt #F, Washington, DC 20032, United States
- Business Hours: Monday – Saturday, 8:00 AM – 5:00 PM